prepaid.t-mobile.com does not work for me. When I tried to refill, my phone number of more than 10 years was declared not legitimate. I just bought a new phone from T-mobile last month with the same phone number. It appears that T-mobile is discriminating against its legacy prepaid users.The issue is completely on the T-Mobile side. (I can also see the debits/refunds on my credit card when I login to my CC’s website.) To repeat: when T-Mobile charges my card, the charge is allowed by my credit card company. Then, immediately afterwards, T-Mobile refunds the money back. The refund is also allowed by my credit card company.I am having the same problem with accessing mobile account information, I keep getting the Sorry About This, Refresh or Try Again Later screen, either on the mobile app or using a browser. I am an internet/TV customer and can access all of that, and my phone works, but when I try to sign in on the app or click the mobile icon on my Xfinity page ...Guys stop trying to access your account. a senior rep told me that REBEL accounts dont have the capability to login into web or app based accounts and due to that you won’t be able to login anywhere. Pls wait for Tmobile to actually send you a email when they allow rebel account holders to login. The issue is completely on the T-Mobile side. (I can also see the debits/refunds on my credit card when I login to my CC’s website.) To repeat: when T-Mobile charges my card, the charge is allowed by my credit card company. Then, immediately afterwards, T-Mobile refunds the money back. The refund is also allowed by my credit card company.T-Mo App gets stuck in a loop. The app prompts for my TMo-ID & Password; i enter the info and click log in. From there it gets stuck in a loop of showing “processing” and then a screen with just a spinning pink circle. It will sit for 15-30 minutes looping back and fourth between those two screens before finally just timing-out and having ...Getting "Something went wrong" when I try and authenticate. Since the Apple TV offer is going live I imagine that's what's causing sporadic issues. Maintenence times are usually around this time of night too for the web teams. Mine is working, just checked. You might try and clear your app cache if on Android and try again. Jun 22, 2021 · I am going to guess that your devices OS is just too old to be compatible with the T-Mobile Tuesday app. With iOS 15.4 being current. iOS 6 is well beyond the supported range for the T-Mobile Tuesday app. Dec 18, 2020 · I have the BOA app on my iPhone 12. It was just updated a couple of days ago. Make sure you have the latest version. I just tested mine, and it opened just fine. Should be v20.11. However, if you continue to have problems, you need to do as deggie has stated and contact their support. Reply. Getting "Something went wrong" when I try and authenticate. Since the Apple TV offer is going live I imagine that's what's causing sporadic issues. Maintenence times are usually around this time of night too for the web teams. Mine is working, just checked. You might try and clear your app cache if on Android and try again. We also uninstalled/installed teams on multiple mobile devices, however issue still persists. We tried to contact our school IT administrator, however they are unable to resolve it. My teams id is *** Email address is removed for privacy ***It’s rather unacceptable for T-Mobile to continue to market a service that it cannot adequately maintain. The signal strength has now miraculously been restored but the throughput is all over the map. It can vary from 300 mbps to 3 mbps and vice versa in minutes. Sometimes a reboot helps but it doesn’t always last.T-Mobile App: Something Went Wrong. Is anybody else having issues with the T-Mobile app? Getting "Something went wrong" when I try and authenticate. Since the Apple TV offer is going live I imagine that's what's causing sporadic issues. Maintenence times are usually around this time of night too for the web teams. Mine is working, just checked.T-Mobile App: Something Went Wrong. Is anybody else having issues with the T-Mobile app? Getting "Something went wrong" when I try and authenticate. Since the Apple TV offer is going live I imagine that's what's causing sporadic issues. Maintenence times are usually around this time of night too for the web teams. Mine is working, just checked.Oct 11, 2021 · When using the t-mobile app after signing in an error page keeps popping up. It says “Sorry, Something went wrong. We weren't able to process your request at this time. Please try again later.” There are two buttons at the the bottom that say ‘Dismiss’ and ‘Try again’. Dec 18, 2020 · I have the BOA app on my iPhone 12. It was just updated a couple of days ago. Make sure you have the latest version. I just tested mine, and it opened just fine. Should be v20.11. However, if you continue to have problems, you need to do as deggie has stated and contact their support. Reply. T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 109; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 61; Home and Business Internet; Plans and Services 160; Gateways and devices 728; Troubleshooting 1603; Streaming ; Streaming on ...We have been having this same issue with multiple users were I work. This is what correct the issue for us. Create a .reg file with this info, run Regedit as Admin and import. Perform a reboot and test. Hope this helps!All postpaid issues. Make sure your iPhone supports an eSIM and is on the latest software version. If the iPhone wasn't purchased from T-Mobile, make sure that it's unlocked. Make sure you're connected to a Wi-Fi network and the internet works. If you’re transferring your eSIM from your previous iPhone, make sure Bluetooth is on and your ...The phone number you provided is already registered.log in now. Link phone number Please enter a phone number you would like to link to your account. For verification purpose, we will send a free text message containing the confirmation code to this phone number. Yup, same issue is still persisting. Turn off Wi-Fi to ensure you're using the T-Mobile network. (Android only) Make sure you have the most recent T-Mobile Visual Voicemail app. If not, download it from Google Play. (Android only) Sync the inbox. For help, see T-Mobile Visual Voicemail app. (Android only) Clear the app cache and app data of the VVM app. (Visit the Devices page for ...2 years ago. I have been able to fix this issue by either 1. Clear the Data of the the Tmobile app (Settings → Apps -→ T-Mobile on long list of apps → Storage → Clear data) And/or Updating the Tmobile app in the Playstore (Playstore -→ Search “T-Mobile” in the top search bar → Tap Green Update button in theTmobile app info page ...Feb 8, 2022 · Never worked since moved over to T-Mobile phone and plan (ironically when T-Mobile took over Spring I downloaded the app and it all worked fine, Made the official move last November and upgraded to new phone (iPhone 13Pro iOS 15.2.1 512GB To complete this request, please contact Customer Care by calling 1-800-937-8997, or by dialing 611 from your T-Mobile phone. Yea, if there was something wrong in the account setup you would have had to call us to get that resolved. We don't have access to your account to see what's going on or make changes.13.3 update causes conflict between iPhone/FaceID and iPad/TouchID I updated my iPhone XS to iOS 13.3 this morning, and my iPad (Gen7) to iPadOS 13.3 as well. Ever since then I'm having issues with biometric authentication on some apps. Two examples I have found so far are the Chase app and MyChart. After using FaceID to authenticate on my ...prepaid.t-mobile.com does not work for me. When I tried to refill, my phone number of more than 10 years was declared not legitimate. I just bought a new phone from T-mobile last month with the same phone number. It appears that T-mobile is discriminating against its legacy prepaid users.T-Mobile App "Sorry, we cannot connect..." Does anyone know anything about this error message? I'll add a screenshot when it lets me (issue uploading). I get the error when I try to log into the app. I have a Nexus 6P and I'm on the latest beta build of Android O. 4 comments share save hide report 100% Upvoted This thread is archivedAbout Tmoble android app. Sorry we are not ready for you. : r/tmobile. ?? About Tmoble android app. Sorry we are not ready for you. Hi..New to tmobile, still 24 years with Vzw. I have the 50$ prepaid mobile one plan which I am checking out side by side against Vzw with Network Cell Info, Speedtest, and CellMapper. Very impressed in central NH.13.3 update causes conflict between iPhone/FaceID and iPad/TouchID I updated my iPhone XS to iOS 13.3 this morning, and my iPad (Gen7) to iPadOS 13.3 as well. Ever since then I'm having issues with biometric authentication on some apps. Two examples I have found so far are the Chase app and MyChart. After using FaceID to authenticate on my ...May 19, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 109; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 61; Home and Business Internet; Plans and Services 160; Gateways and devices 728; Troubleshooting 1603; Streaming ; Streaming on ... I’m using a Chromebook and Android phone, and it is way smoother on T-mobile than it was on Verizon. I’ve been on AT&T for a couple years, Verizon for maybe 16 years or so, and now T-mobile, and so far T-mobile has the best plan and service, but you never know what tomorrow will bring with wireless carriers. Fingers crossed here.Sep 5, 2020 · But since that one, all subsequent charges posted (whether the successful auto payments on 9/25 and 11/26, or the payments I made on-line on 8/3 and 11/1 because the 10/25 and 12/25 auto payments failed) have instead had a description entry along these lines: “BP 888-278-3397 OR”. I’ve been a Tmobile user for over 25 years. My overall contribution to this company totals to over $50,000. Yet, they still sell my data for a few more pennies. The F451 Wires crossed error, is related to the Brave Browser blocking 3rd party apps harvesting your data, and so won’t let people log in at all. It seems those new "green" TMobil cards are useless thru the TMobil system. I spent 50.00 to pay for another month of service at a Walgreen's store and tried to activate it thru phone, TMobil app, and even thru the chat with a representative and it couldn't go thru with them trying to activate it themselves The manager at the store where I bought it said it was processed the right way, and ...And needless to say that I have tried on 4 different devices. iPhone, iPad, MacBook Pro, PC. All having the same issue. This seems to be a similar issue back in 2018 as many others have reported. This isn’t an isolated issue. I tested this out upgrading a non promotion item like an Apple Watch SE and got the same thing.Aug 4, 2022 · My girl just upgraded to the iPhone 13 through & she still we can’t use there site & the apps we can use are have use able at best. Sorry for the rant just looking for insight it was a pain even being able to make a account to use this community but still can’t use email for website and i even have a T-money bank account with any-mobile i ... 0 replies. The primary account holder on our account has been locked out for months and we have been unable to log on. I called customer service multiple times with no solution in sight. The first phone call ended after they tried walking me through unlocking the phone, which isn’t the issue. The next phone call kept insisting I try via the ...23 replies 9602 views B Userlevel 1 bknobiastate First activity 0 replies Hi everyone, When using the t-mobile app after signing in an error page keeps popping up. It says “Sorry, Something went wrong. We weren't able to process your request at this time. Please try again later.”The phone number you provided is already registered.log in now. Link phone number Please enter a phone number you would like to link to your account. For verification purpose, we will send a free text message containing the confirmation code to this phone number. Yup, same issue is still persisting. Feb 16, 2021 · First step: Log off from the Microsof Teams. Open Control Panel > go to Credentials Manager. Delete all the credentials related with Office. - Restart the Teams and try to log on again. Meanwhile, kindly try to change network and check that if the issue is with specific network side issue. T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on Us 34; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 7; Blog ...I am having the same problem with accessing mobile account information, I keep getting the Sorry About This, Refresh or Try Again Later screen, either on the mobile app or using a browser. I am an internet/TV customer and can access all of that, and my phone works, but when I try to sign in on the app or click the mobile icon on my Xfinity page ...Turn off Wi-Fi to ensure you're using the T-Mobile network. (Android only) Make sure you have the most recent T-Mobile Visual Voicemail app. If not, download it from Google Play. (Android only) Sync the inbox. For help, see T-Mobile Visual Voicemail app. (Android only) Clear the app cache and app data of the VVM app. (Visit the Devices page for ...Hi, so I recently switched to a T-Mobile prepaid plan and download the app but it’s giving me a message “Sorry we’re not ready for you yet. We’re working on improving your app experience.” Does this have to do with that I’m a new customer or I’m on a prepaid plan or is it just not working? 2 7 Related Topics On your suggestion, I downloaded Edge (I didn't even know they'd released the mac beta version already) and it does the exact same thing that chrome, firefox, the t-mobile app, etc all do. So that's a no-go. Good idea, though. Best answer by gramps28. You can go into your Mytmobile account, select the line and turn it off, easier than suspending it, but if they still have the phone and have access to wifi they still can access the internet. View original. Like.Flashinpan 5G Home Internet Speedtest results are typically in the 180-300 Mbps, with Ping times around 20 ms. Last two days have been 15-40 Mbps, with Ping times of 250-750 ms. My guess is that T-Mobile has. 2023-09-02 01:12:11. Mike Horger A whopping 1.66Mbps down stream woo hoo, faster than AOL in 1996.1 reply I signed up for a t-mobile prepaid account about a month ago and each time I try to open the T-Mobile App I get the message "Sorry we're not ready for you yet. We're working on improving your app experience." I have a Samsung Galaxy S7 from T-Mobile (Previously was used with my business account) that us running Android version 8.0.0.To complete this request, please contact Customer Care by calling 1-800-937-8997, or by dialing 611 from your T-Mobile phone. Yea, if there was something wrong in the account setup you would have had to call us to get that resolved. We don't have access to your account to see what's going on or make changes.Unable to complete purchase -. Hello! I am hoping this is a fairly simple fix and possible misunderstanding on my part. I purchased T-Mobile internet about 6 months ago and have had no issues. We recently decided to switch our phone service to T-Mobile due to such high success with the service where we live.T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 109; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 61; Home and Business Internet; Plans and Services 160; Gateways and devices 728; Troubleshooting 1603; Streaming ; Streaming on ...2 replies. Hi, my app isn’t working either. This morning I happened to been using my iPad and the app is working on it but not my iPhone doesn’t make sense. I’m going to wait to late in the day call customer service and ask why!!! Been having the same issue for the last 3 days. Would love to find out what I can do to resolve this issue.Apr 8, 2022 · Unable to complete purchase -. Hello! I am hoping this is a fairly simple fix and possible misunderstanding on my part. I purchased T-Mobile internet about 6 months ago and have had no issues. We recently decided to switch our phone service to T-Mobile due to such high success with the service where we live. I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while.This is the fourth month in a row that TMobile's online bill payment system isn't working. I usually have always paid on Saturdays. Every time I try to make an online payment, either: the screen comes right back to the "pay now" button, OR it says "our systems are not currently available. I try to pay online again on Sundays, and then again on ...Oct 9, 2022 · PJ174. First activity. 1 reply. I can't add a line to my account on the app or on my pc. I've been trying for a week now and every time I talk to an expert al they want to do is sign me up. They don't understand I want to do my self. They never want to fix the problem. All they want is for me to have them sign me up. Very frustrating!!! Helper Level 3. 807 replies. 1 year ago. Rebecca Howard wrote: How can I pause internet capability and app usage on my child’s phone line? The following thread may help. C. Need to turn off Data at night for kids phones. Like.Jul 20, 2022 · T-Mobile App Not Working: How to Fix T-Mobile App Not Working (FIXED)In this video, I'll show you How to Fix T-Mobile App Not Working. This is the easiest an... Best answer by fireguy_6364. more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update? what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)?Dec 1, 2021 · This is extremely annoying and not the first time it’s happened. I’ve been a customer with T-Mobile for almost 10 years. I’ve bought multiple things online, through customer service, and in stores. I purchased an Apple Watch earlier today. Boom! No problem. I try and purchase some accessories and ke... Nov 29, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 105; Billing 106; T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 124; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 157; Gateways and devices 718; Troubleshooting 1592; Streaming ; Streaming on ... All postpaid issues. Make sure your iPhone supports an eSIM and is on the latest software version. If the iPhone wasn't purchased from T-Mobile, make sure that it's unlocked. Make sure you're connected to a Wi-Fi network and the internet works. If you’re transferring your eSIM from your previous iPhone, make sure Bluetooth is on and your ...Aug 25, 2021 · I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while. This has been going on for years, not since September 2019. Web developers are ignoring it, and I'm trying to get a T-Mobile rep to escalate it. Probably won't happen, since they are far removed from web developers. They're ignoring browser technology in lieu of people using apps. Got the reps using the word apps for computer programs.T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 158; Gateways and devices 719; Troubleshooting 1597; Streaming ; Streaming on ... Aug 25, 2021 · I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while. It doesn't seem to work for prepaid T-Mobile customers. The menus at prepaid.t-mobile.com are slightly different, and don't seem to have the necessary options. Prepaid customers definitely seem to be second class customers at T-Mobile. First, the T-Mobile app doesn't work for us. It says "Sorry we're not ready for you yet.1 reply When I log in on the web using my laptop or my cell phone, this error appears. F451 Service Unavailable "UH oh; it looks like we have our wired crossed!" Login on the T-Mobile app; this error message appears. "Sorry we're not ready for you yet; we're working on improving your app experience."When I called 1 (800) 866-2453 on the phone earlier I was notified that the app no longer works for prepaid accounts. There are easily four different ways T-Mobile could have told me this - they have my phone number, my e-mail address, my mailing address, and whatever app permissions I gave them initially.May 30, 2020 · To complete this request, please contact Customer Care by calling 1-800-937-8997, or by dialing 611 from your T-Mobile phone. Yea, if there was something wrong in the account setup you would have had to call us to get that resolved. We don't have access to your account to see what's going on or make changes. Nov 29, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 105; Billing 106; T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 124; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 157; Gateways and devices 718; Troubleshooting 1592; Streaming ; Streaming on ... Sep 17, 2019 · This has been going on for years, not since September 2019. Web developers are ignoring it, and I'm trying to get a T-Mobile rep to escalate it. Probably won't happen, since they are far removed from web developers. They're ignoring browser technology in lieu of people using apps. Got the reps using the word apps for computer programs. Dec 1, 2021 · This is extremely annoying and not the first time it’s happened. I’ve been a customer with T-Mobile for almost 10 years. I’ve bought multiple things online, through customer service, and in stores. I purchased an Apple Watch earlier today. Boom! No problem. I try and purchase some accessories and ke... So when i tried to create an online account i found out that my old one is still active. I logged in but couldn't add a t mobile home internet line number. Got this stupid "uo-oh wires crossed message". All I had to do is call home internet tech support ( 1-855-545-4614) . Asked them to unlink an email from my account.T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ...Jul 27, 2023 · Try logging in to your Xfinity app, Xfinity Mobile app or online account with your Xfinity Internet username and password. Click the link to recover your Xfinity ID and password. Call (888) 936-4968 and speak with an Xfinity Mobile Specialist if you're a customer and see the "not a customer" screen when trying to access your account. If you're ... It doesn't work for prepaid. It's been this way for a long time so don't expect a change anytime soon. Really no excuse for this from T-mobile. Prepaid users need this more than postpaid users. Anyway, you can create an online account though on the t-mobile website. Low-Battle • 3 yr. ago.May 30, 2020 · To complete this request, please contact Customer Care by calling 1-800-937-8997, or by dialing 611 from your T-Mobile phone. Yea, if there was something wrong in the account setup you would have had to call us to get that resolved. We don't have access to your account to see what's going on or make changes. I’ve been a Tmobile user for over 25 years. My overall contribution to this company totals to over $50,000. Yet, they still sell my data for a few more pennies. The F451 Wires crossed error, is related to the Brave Browser blocking 3rd party apps harvesting your data, and so won’t let people log in at all. 2 replies. which app is it? and if its the only app not working you might opt to contact the dev of the app to see whats going on. you can probably hop into the play store, pull up that app and check the comments for your device and see a bunch of people posting about current issues with it. ***I like many others come onto this site for ...Guys stop trying to access your account. a senior rep told me that REBEL accounts dont have the capability to login into web or app based accounts and due to that you won’t be able to login anywhere. Pls wait for Tmobile to actually send you a email when they allow rebel account holders to login.
All postpaid issues. Make sure your iPhone supports an eSIM and is on the latest software version. If the iPhone wasn't purchased from T-Mobile, make sure that it's unlocked. Make sure you're connected to a Wi-Fi network and the internet works. If you’re transferring your eSIM from your previous iPhone, make sure Bluetooth is on and your .... Dr talbot
Try logging in to your Xfinity app, Xfinity Mobile app or online account with your Xfinity Internet username and password. Click the link to recover your Xfinity ID and password. Call (888) 936-4968 and speak with an Xfinity Mobile Specialist if you're a customer and see the "not a customer" screen when trying to access your account. If you're ...The phone number you provided is already registered.log in now. Link phone number Please enter a phone number you would like to link to your account. For verification purpose, we will send a free text message containing the confirmation code to this phone number. Yup, same issue is still persisting.I am having the same problem with accessing mobile account information, I keep getting the Sorry About This, Refresh or Try Again Later screen, either on the mobile app or using a browser. I am an internet/TV customer and can access all of that, and my phone works, but when I try to sign in on the app or click the mobile icon on my Xfinity page ...T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 158; Gateways and devices 719; Troubleshooting 1597; Streaming ; Streaming on ... June 12 and still happening. Tried to upgrade both phones on our account and crapped out in the store purchase process after Select Phone > Add to Cart > Choose Number > Select Accessories screen on PC and Mac. My existing phones are paid off, so in theory, I should be a flight risk you want to rope back into another 24-month contract, but you ... Oct 9, 2022 · PJ174. First activity. 1 reply. I can't add a line to my account on the app or on my pc. I've been trying for a week now and every time I talk to an expert al they want to do is sign me up. They don't understand I want to do my self. They never want to fix the problem. All they want is for me to have them sign me up. Very frustrating!!! 3. 3108749524. First activity. 0 replies. Up until last week I was able to locate my 5 family members (including myself) using this service. Now all 5 lines give are unable to show me the map location. Each line gives me the message "family member was located, but the address could not be determined" Please help.The error that states that "we're not ready for you yet" means that your account type is not compatible with our T-Mobile App. It sounds like our teams are working to get your T-Mobile ID (email address) that was associated with the prepaid account reset to work with postpaid. This has been going on for years, not since September 2019. Web developers are ignoring it, and I'm trying to get a T-Mobile rep to escalate it. Probably won't happen, since they are far removed from web developers. They're ignoring browser technology in lieu of people using apps. Got the reps using the word apps for computer programs.It doesn't seem to work for prepaid T-Mobile customers. The menus at prepaid.t-mobile.com are slightly different, and don't seem to have the necessary options. Prepaid customers definitely seem to be second class customers at T-Mobile. First, the T-Mobile app doesn't work for us. It says "Sorry we're not ready for you yet. prepaid.t-mobile.com does not work for me. When I tried to refill, my phone number of more than 10 years was declared not legitimate. I just bought a new phone from T-mobile last month with the same phone number. It appears that T-mobile is discriminating against its legacy prepaid users. T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ...T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 158; Gateways and devices 719; Troubleshooting 1597; Streaming ; Streaming on ... Click edit to link a T-mobile® number to your profile." It shows my phone number as a primary number, but when I try to link my phone number it doesn't take the code it sends me. Keeps saying the code is invalid. 2. The T-Mobile app doesn't work for me, hasn't in months. It keeps saying "Sorry we're not ready for you yet.The fastest way to troubleshoot a more significant software problem with the app is to delete and reinstall it. Press and hold on T-Mobile app icon until the dropdown menu appears. Tap Remove App -> Delete App -> Delete to uninstall it. To begin reinstalling the app, open the App Store and search for the T-Mobile app.Sorry for the rant just looking for insight it was a pain even being able to make a account to use this community but still can’t use email for website and i even have a T-money bank account with any-mobile i’d but no cant use the t-mobile site/app, Just a hacked up a$$ Sprint site lol.Guys stop trying to access your account. a senior rep told me that REBEL accounts dont have the capability to login into web or app based accounts and due to that you won’t be able to login anywhere. Pls wait for Tmobile to actually send you a email when they allow rebel account holders to login. Mar 30, 2020 · We have been having this same issue with multiple users were I work. This is what correct the issue for us. Create a .reg file with this info, run Regedit as Admin and import. Perform a reboot and test. Hope this helps! It doesn't seem to work for prepaid T-Mobile customers. The menus at prepaid.t-mobile.com are slightly different, and don't seem to have the necessary options. Prepaid customers definitely seem to be second class customers at T-Mobile. First, the T-Mobile app doesn't work for us. It says "Sorry we're not ready for you yet..
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